At Unearth, we aim to deliver your barefoot footwear as quickly and smoothly as possible.

ORDER PROCESSING

• Orders are processed within 1–3 business days
• Orders are not shipped or delivered on weekends or bank holidays

During busy periods, processing times may be slightly extended.

DELIVERY TIMES

Estimated delivery time:

• United Kingdom: 8–12 business days
• International: 8–15 business days (depending on location)

Please note: delivery times are estimates 

SHIPPING COSTS

• Free shipping on all orders within the United Kingdom

DELAYS

While we aim to deliver within the stated timeframe, delays may occur due to:

• Courier issues
• Customs clearance (for international orders)

Unearth is not responsible for delays outside of our control, but we will always assist in resolving any issues.

INCORRECT ADDRESS

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

LOST OR STOLEN PARCELS

If your parcel is marked as delivered but you have not received it:

• Please check with neighbours or your local delivery office
• Contact us and we will assist you

Unearth is not liable for lost or stolen packages once marked as delivered.